Telephone Contact

We consider the letter series a secondary means of collection and make every effort to establish telephone contact with a responsible party within the parameters dictated by law.

RTR owns and maintains its own dialer system allowing us to make telephone contact with a patient shortly after account referral.

Employing computer-based search technology, we are quickly and accurately able to obtain necessary telephone numbers.

If correspondence and telephone contact are unsuccessful, the account will be reviewed to determine if litigation is warranted. As part of our litigation review process, we will search certain financial databases and real property databases to determine if the patient/responsible party has sufficient assets.