If you require additional information or assistance, or prefer to pay by phone, please contact our Customer Service Department at (855) 399‐4787. We are available Monday-Thursday from 9am to 8pm, Fridays from 9am to 5pm, and Saturdays from 9am to 1pm Eastern Time.
Learn more about your payment options, including installment payment plans, by clicking here.
For more information on credit Counseling resources which may be available in your state or online, visit the CFPB’s website by clicking here or by visiting https://www.consumerfinance.gov/ask-cfpb/what-is-credit-counseling-en-1451/
We are required to notify you that we do not provide language access services.
For information gathering purposes only we are required to request if you have any language preference other than English.
Note that a translation and description of commonly-used debt collection terms is available in multiple languages on New York City's Department of Consumer Affairs' website at www.nyc.gov/dca.